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Information
Top
tips on complaining: Read this first! General tips and reminders
to help you get the right result.
Complaints
Procedures: Your guide to accessing the complaints procedures
for organisations, industries, government departments and others.
Signposts:
If you are unsure to whom you should make a complaint then visit
this section. Various examples of 'day-to-day events' and 'life
events' are given with pointers that should help you indentify the
correct procedure and organisation.
Complaints
Wizard: If you're not really sure where to start then use
our complaints wizard and follow the easy to answer questions.
Legal
Section: Legal tips and reminders.
Know
Your Rights: Knowing your rights before you complain is
always a good idea. This section contains a wealth of links to leaflets
and information about your rights. There is also a reference section
to legal and historical documents for your information.
Fun
Stuff: Complaining has a lighter side and here it is!
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