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"The
How to Complain website was set up to 'provide information
for people and help parties to communicate efficiently'
in order 'to make complaints work for eveybody, consumers,
businesses and government alike'.
Brought
to you by a group of consumer affairs experts, (the Chairman
is a former Director General of Fair Trading), the How to
Complain website offers a free and confidential service
which enables you to complain about services and companies
online.
If
you're not sure how to complain or where you should send
your complaint to, this user-friendly site will guide you
every step of the way.
If
you don't have a specific axe to grind then log on to the
message boards to take part in a more general discussion
about customer care and service.
You
will need to complete a free and simple registration procedure
before you can use this service."
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